Community Engagement: Building Relationships with Tenants and Neighbours
Landlords don’t have to have adversarial relationships with tenants or the neighbours surrounding their property. In fact, it’s wise to have genuine consideration for their needs, as this can minimise disruptions, streamline communication and make for an all-around more pleasant leasing experience.
So, how can you benefit from being a landlord while building relationships with others? You don’t have to think too outside the box. By understanding the importance of communication and taking action when asked, you can form a solid part of the community. Explore these straightforward tips to learn more.
Be available
Tenants and neighbours will grow frustrated if you’re next to impossible to reach to discuss issues regarding your property. Rather than making people chase you to talk about their concerns, providing up-to-date contact information is a respectful way to make yourself available.
Of course, there are times when you won’t be available to take their call, like when you’ve gone on holiday. Therefore, it’s wise to have a secondary contact for tenants and neighbours to reach if needed. A dependable property manager can take on these issues to ease how you lease property.
Prioritise quick communication
Listening to concerns is one part of the equation, keeping tenants and neighbours informed about your progress is another. If your property needs emergency repairs for a plumbing or heating issue, providing your tenants with the latest information helps establish a solid relationship.
If tenants and neighbours trust you’re working on their concerns, they don’t have to spend so much time worrying about what’s happening. By responding quickly to problems and providing regular updates, confidence will grow in the relationship and make life easier for everyone.
Take solid action
Becoming part of the community means taking responsibility for your property, especially when things go wrong. If you’re required to make repairs, achieving a fast and effective solution is the best way to improve your relationship with tenants and neighbours.
Rather than always choosing the cheapest and easiest option, perhaps implementing a more robust solution will enhance the enjoyment of your property for all parties. Keep this in mind when navigating relationships with your tenants and neighbours.
Speak to the experts
Get in touch with the experts at InStyle Property Management to get informed advice about Adelaide’s property market. Our highly experienced team can help you manage your investments to achieve your goals.